SME - INR Data Management

JOB DESCRIPTION: Key Areas of Accountability: 1. Understands, communicate and implements best practices that are related to all Data Management processes including but not limited to process updates, error trends discussion, error correction and etcetera. 2. Well-knowledgeable in all Data Management Tasks. 3. Responsible in providing aid on how to resolve a particular process-related challenges 4. Coordinates and pro-actively work with Supervisor for Action Planning on how to further improve over-all Team’s Quality. 5. Regularly delivers coaching and feedback to employees who are struggling in Quality metric. 6. Has the ability to read and analyze different medical documents (ex., Prescription, Patient Information Form). 7. Ability to adapt to and work with the different tools and systems used to carry out duties and responsibilities 8. Observes legal and ethical guidelines for safeguarding patient and company confidentiality (HIPPA). 9. Completes assigned work in a timely and efficient manner. 10. Adapts to and demonstrates the ability to deal with frequent changes in the work environment. 11. Meets individual, departmental, and company goals. 12. Other Subject Matter Expert duties as assigned. Competencies required: • Fostering Teamwork • Commitment to Job Deliverables • Decision making • Attention to Details • Attention to Communication • Customer Orientation • Analytical Thinking • Leadership • Trustworthiness and Ethics • Problem Solving • Technical Expertise • Managing Change • Managing Performance • Adaptability • Initiative • Interpersonal Skills • Thoroughness • Self Confidence • Stress Management • Personal Credibility • Flexibility Minimum Qualification: • Minimum of 1-2 years of experience in healthcare accounts (preferably with strong background for Data Management) • Has a strong People and Engagement skills • Knowledge in Medical Terminology • Very good interpersonal and communication skills • Above-average problem solving, decision-making and analytical skills • Ability to work independently and stay on task • Expert in Data Management processes • Ability to work under stressful conditions • College Diploma The base pay for this position is N/A In specific locations, the pay range may vary from the range posted. JOB FAMILY: Customer Service DIVISION: HF Heart Failure LOCATION: Philippines > Taguig City : Five/Neo Building ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Not specified MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day) Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health. The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges. We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce. Follow Us: Facebook LinkedIn YouTube Twitter