Field Clinical Engineer

JOB DESCRIPTION: Job Description ABOUT ABBOTT: Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. In Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives. PRIMARY FUNCTION / OBJECTIVE: The Field Clinical Engineer (FCE) provides advanced technical expertise in biomedical engineering to support Abbott’s capital equipment at installed centers. The role involves ensuring seamless hardware connectivity, basic operation, and troubleshooting of capital equipment, meeting customer expectations. Additionally, the FCE collaborates as sales teams with physicians, and product managers to provide technical guidance, training, and field service support. MAJOR RESPONSIBILITIES / ACCOUNTABILITY: • Maintain up-to-date technical knowledge of Abbott’s electrophysiology (EP) therapies, technologies, and the local healthcare market. • Provide technical support and assistance to sales teams and physicians for capital equipment across the national territory. • Deliver revenue targets by providing technical expertise that enhances product adoption and customer satisfaction. • Act as a liaison between product marketing and product management for product incident monitoring and reporting, following Abbott’s standard procedures. • Support product development initiatives as requested. • Analyze competitors’ devices and contribute insights to the marketing database. • Promote Abbott’s EP product lines and support market penetration through technical guidance and professional engagement. • Conduct product presentations and respond to technical inquiries at exhibitions and conferences. • Provide training to field clinical engineers, distributors, and customers on Abbott products, applications, and reimbursement guidelines (if applicable). • Develop and maintain knowledge of clinical sites in the assigned territory • Perform field service and technical support for capital equipment as needed. REQUIREMENT: Bachelor’s degree or above PREFERRED QUALIFICATION: Minimum 3 years of mapping‑related experience Proven track record in market penetration and business development support High competency in cath lab and operating room protocols and procedures Recognized as a leader or expert beyond assigned accounts Proficiency in Korean and English (written and spoken) required In‑depth understanding of electrophysiology product portfolio, including capital equipment and related technologies Familiarity with product features, applications, and troubleshooting techniques Familiarity with quality management systems Understanding of customer complaint handling and reporting procedures Basic understanding of supply chain and inventory tracking for EP products Awareness of capital equipment status tracking and procedure data management Understanding of healthcare market dynamics, hospital procurement processes, and reimbursement systems Knowledge of medical device regulations and compliance with local and international standards Understanding of market dynamics Basic hardware and software troubleshooting for capital equipment IBHRE‑CEPS certification preferred Ability to work with personnel at all levels Excellent communication skills The base pay for this position is N/A In specific locations, the pay range may vary from the range posted. JOB FAMILY: Sales Force DIVISION: EP Electrophysiology LOCATION: South Korea > Seoul : Dongyoung Munhwa Center, 337 Eonju-ro, Gangnam-gu ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 75 % of the Time MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Not Applicable Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health. The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges. We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce. Follow Us: Facebook LinkedIn YouTube Twitter